Rob Grace

Rob Grace, PhD, is an Assistant Professor at the School of Information Technology at the University of Cincinnati. He specializes in the areas of crisis communication and crisis informatics. His research focuses on the sociotechnical design of emergency communications systems that support situational awareness, collaboration, and decision-making among citizens and first responders. Rob received his PhD in informatics from Pennsylvania State University and serves as the current President of the Information Systems for Crisis Response and Management (ISCRAM) Association.

PhD: Pennsylvania State University 2019 (Informatics)

MA: Pennsylvania State University 2015 (Information Sciences and Technology)

BA: Texas A&M University 2008 (History and English)

2019 -2024 Assistant Professor, Texas Tech University, Lubbock, TX

2023 -To Present President, ISCRAM Association, Brussels, BE

Grant: #23E169-02 Investigators:Grace, Rob 07-01-2024 -06-30-2025 Texas Tech University Texas 9-1-1 Alliance Funding Analysis and Public Opinion Survey Role:PI 2500.00 Hold Level:Higher Education

Peer Reviewed Publications

Grace R.; Son C.; Pang F.; Parker K.; Hernandez J. (05-02-2025. ) Human-AI Communication in First Aid Response: Effects on Team Performance, Trust, and Teamwork Appra .Proceedings of the International Iscram Conference, ,

Grace R. (01-01-2025. ) Technologies in Crisis Communication: Tools, Systems, and Infrastructures.Handbook of International Crisis and Risk Communication Research Second Edition, , 638-655 More Information

Grace R.; Dunn M. (01-01-2025. ) The Future of Ethics in Crisis Communication.Routledge Handbook of Ethics in Technical and Professional Communication, , 460-471 More Information

Grace R.; Pang F.; Na H.S. (01-01-2025. ) Survey of Social Support Networks and Evacuation Intentions among Households in Houston, Texas.Proceedings of the Annual Hawaii International Conference on System Sciences, , 1988-1997 More Information

Grace R.; Pang F.; Montarnal A. (01-01-2025. ) Recognizing and adjusting: developing an adaptive team information seeking framework for emergency s.Information Technology for Development, , More Information

Grace R.; Pang F.; Kropczynski J. (11-01-2024. ) Cues facilitating collective sensemaking during emergencies: Gaps, inconsistencies, and indicators.International Journal of Disaster Risk Reduction, , 114 , More Information

Pang F.; Grace R.; Kropczynski J. (10-13-2024. ) From Seed to Compost: A Systematic Review of the Impact of Digital Technologies Across the Community.ACM International Conference Proceeding Series, , More Information

Grace R.; Na H.S. (05-31-2024. ) Evacuation Social Support Among New Orleans Households: Implications for Evacuation Management Syste .Proceedings of the International Iscram Conference, ,

Montarnal A.; Bénaben F.; Grace R.; Borst G.; Gaborit P. (05-31-2024. ) Future AI in crisis management: Proposing a bio-inspired, neuro-symbolic architecture .Proceedings of the International Iscram Conference, ,

Grace R.; Suk Na H. (05-01-2024. ) Relocation and Social Support during Large-Scale Evacuations.Natural Hazards Review, , 25 (2 ) , More Information

Pang F.; Grace R.; Ponnakanti H.P.; Lee K.; Kropczynski J. (01-01-2024. ) Sparking Inter-usability: How Can Instructors Align Learning Management Systems within Online Learni .Proceedings of the Annual Hawaii International Conference on System Sciences, , 6803-6812

Grace R.; Gautam S.; Tapia A. (11-01-2023. ) Continuity planning for public health crises: Designing workplace redundancies for organizational re.Journal of Emergency Management, , 21 (6 ) ,523-537 More Information

Grace R.; Burnham K.; Na H.S. (01-01-2023. ) How Much Context Do Users Provide in App Reviews? Implications for Requirements Elicitation.Lecture Notes in Computer Science Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics, , 13972 LNCS ,16-25 More Information

Grace R.; Montarnal A.; Petitdemange E.; Rutter J.; Rodriguez G.R.; Potts M. (01-01-2023. ) Collaborative Information Seeking during a 911 Call Surge: A Case Study .Proceedings of the International Iscram Conference, , 2023-text ,649-662

Grace R.; Kropczynski J.; Pezanowski S.; Halse S.; Umar P.; Tapia A. (07-01-2022. ) Enhancing emergency communication with social media: Identifying hyperlocal social media users and i.Research Anthology on Managing Crisis and Risk Communications, , 685-710 More Information

Tham J.; Grace R. (06-01-2022. ) Designing born-digital scholarship: A study of webtext authors’ experience and design conventions.Computers and Composition, , 64 , More Information

Na H.S.; Grace R. (03-01-2022. ) Influence of social networks and opportunities for social support on evacuation destination decision.Safety Science, , 147 , More Information

Grace R.; Potts M. (01-01-2022. ) Opportunities for Multisensor Integration in Public-Safety Answering Points .Proceedings of the International Iscram Conference, , 2022-May ,895-904

Grace R.; Gautam S.; Tapia A. (01-01-2022. ) Continuity of Operations Planning in Public-Safety Answering Points during the COVID-19 Pandemic .Proceedings of the International Iscram Conference, , 2022-November ,173-180

Grace R. (12-01-2021. ) Overcoming barriers to social media use through multisensor integration in emergency management syst.International Journal of Disaster Risk Reduction, , 66 , More Information

Tham J.; Grace R. (10-12-2021. ) Using Annotated Portfolios to Understand Webtext Author's Experiences and Design Practices: A Study .Proceedings of the 39th ACM International Conference on the Design of Communication Building Coalitions Worldwide SIGDOC 2021, , 372-373 More Information

Grace R.; Sinor S. (10-12-2021. ) How to text 911: A content analysis of text-To-911 public education information.Proceedings of the 39th ACM International Conference on the Design of Communication Building Coalitions Worldwide SIGDOC 2021, , 135-141 More Information

Grace R. (01-01-2021. ) Toponym usage in social media in emergencies.International Journal of Disaster Risk Reduction, , 52 , More Information

Grace R.; Tham J.C.K. (01-01-2021. ) Adapting Uncertainty Reduction Theory for Crisis Communication: Guidelines for Technical Communicato.Journal of Business and Technical Communication, , 35 (1 ) ,110-117 More Information

Elrod N.J.; Hall H.; Mahajan P.; Grace R.; Kropczynski J. (01-01-2021. ) Data census of a geographically-bounded tweet set to enhance common operational picture tools .Proceedings of the Annual Hawaii International Conference on System Sciences, , 2020-January ,2245-2254

Tham J.C.K.; Grace R. (12-01-2020. ) Reading Born-Digital Scholarship: A Study of Webtext User Experience.Computers and Composition, , 58 , More Information

Grace R.; Tham J. (10-03-2020. ) Designing webtexts for born-digital readers: Seven dimensions of user-centered design.SIGDOC 2020 Proceedings of the 38th ACM International Conference on Design of Communication, , More Information

Grace R.; Kropczynski J. (07-01-2020. ) Communicating Next-Generation 911 with local 911 professionals: Preliminary recommendations.IEEE International Professional Communication Conference, , 2020-July ,110-114 More Information

Grace R. (06-01-2020. ) Crisis social media data labeled for storm-related information and toponym usage.Data in Brief, , 30 , More Information

Grace R. (01-01-2020. ) Hyperlocal Toponym usage in storm-related social media .Proceedings of the International Iscram Conference, , 2020-May ,849-859

Grace R.; Stratton C.; Fonseca F. (10-01-2019. ) Content Matters: How Online Language Content Gives Rise to Digital Divides.Social Science Quarterly, , 100 (6 ) ,1999-2016 More Information

Grace R.; Fonseca F. (01-01-2019. ) Participatory asymmetry: Theorizing media objects and media flows in a framework of participatory pr.First Monday, , 24 (10 ) ,1-1 More Information

Halse S.E.; Grace R.; Kropczynski J.; Tapia A. (01-01-2019. ) Simulating real-time Twitter data from historical datasets .Proceedings of the International Iscram Conference, , 2019-May ,780-787

Grace R.; Halse S.; Aurite W.; Tapia A. (01-01-2019. ) Expanding awareness: Comparing location, Keyword, and network filtering methods to collect hyperloca .Proceedings of the Annual Hawaii International Conference on System Sciences, , 2019-January ,2699-2708

Grace R.; Halse S.; Kropczynski J.; Tapia A.; Fonseca F. (01-01-2019. ) Integrating social media in emergency dispatch via distributed sensemaking .Proceedings of the International Iscram Conference, , 2019-May ,734-745

Kropczynski J.; Halse S.; Caragea D.; Grace R.; Elrod N.; Caragea C.; Tapia A. (01-01-2019. ) Refining a coding scheme to identify actionable information on social media .Proceedings of the International Iscram Conference, , 2019-May ,916-922

Grace R.; Tapia A.; Kropczynski J.; Obeysekare E.; Halse S.; Coche J.; Montarnal A.; Beagles M.; Fonseca F. (01-01-2019. ) Role playing next generation 9-1-1: Sensemaking with social media in public-safety answering points .Proceedings of the Annual Hawaii International Conference on System Sciences, , 2019-January ,3015-3024

Grace R.; Kropczynski J.; Tapia A. (01-01-2018. ) Community coordination: Aligning social media use in community emergency management .Proceedings of the International Iscram Conference, , 2018-May ,609-620

Grace R.; Kropczynski J.; Pezanowski S.; Halse S.; Umar P.; Tapia A. (01-01-2017. ) Social triangulation: A new method to identify local citizens using social media and their local inf .Proceedings of the International Iscram Conference, , 2017-May ,902-915

Stratton C.; Grace R. (01-01-2016. ) Exploring linguistic diversity of MOOCS: Implications for international development.Proceedings of the Association for Information Science and Technology, , 53 (1 ) ,1-10 More Information

Grace R.; Leskovich R. (01-01-2015. ) Challenges in the use of social media data for the next generation analyst.Proceedings of SPIE the International Society for Optical Engineering, , 9499 , More Information

Graham J.; Grace W.R.; Sridhara A.K. (10-03-2014. ) Beyond SYNCOIN: Informational requirements for the three-block war .Fusion 2014 17th International Conference on Information Fusion, ,

Crisis informatics, Human-centered IT, Risk and crisis communication, Disaster evacuation, Design research methods, Qualitative research methods