Jamie Heck

Jamie Lee Heck

Asst Dean

Procter Hall

406

CON Academic Affairs - 0038

Professional Summary

Seasoned higher education leader with successful track record in areas of academic affairs, enrollment management, academic advising, and student recruitment and retention. Key member of College of Nursing Senior Leadership team, identifying college needs and setting pertinent goals and priorities, which provide direction and guidance.

Education

Bachelor of Arts: Northern Kentucky University Highland Heights, KY, 2000 (English, French, and Psychology Minors, Honors Concentration)

Master of Education: Xavier University Cincinnati, OH, 2003 (Human Resource Development)

Education Specialist: Kent State University 2004 (Higher Education Administration)

PhD: Kent State University 2010 (Higher Education Administration)

Graduate Certificate: University of Cincinnati 2014 (Leadership in Online Learning)

Graduate Certificate: University of Cincinnati 2021 (Marketing)

Graduate Certificate: University of Cincinnati 2023 (Business Foundations)

Master of Business Administration: University of Cincinnati 2023

Positions and Work Experience

05-1997 -08-2000 Customer Care Representative, Delta Air Lines, Northern Kentucky University Call Center,

08-2000 -08-2003 New Business Underwriter, MetLife Small Business Center,

08-2001 -05-2003 Leadership - Graduate Assistant, Xavier University, Center for Career and Leadership Development,

08-2003 -05-2004 Academic Advisor - Graduate Assistant, Kent State University, Office of Student Services, College of Education,

10-2004 -06-2005 Academic Advisor, College of Mount St Joseph, Registrar's Office,

07-2005 -08-2009 Academic Advisor, Kent State University, Student Advising Center,

08-2009 -08-2010 Academic Advisor, University of Cincinnati, Clermont College,

09-2010 -09-2013 Program Coordinator, Gradaute Programs, University of Cincinnati , College of Nursing

10-2013 -10-2014 Program Manager, Graduate Programs, University of Cincinnati, College of Nursing

10-2014 -08-2017 Assistant Director, Graduate Programs, University of Cincinnati, College of Nursing

08-2017 -08-2018 Associate Director, Graduate Programs, University of Cincinnati, College of Nursing

08-2018 -12-2021 Director of Academic Affairs, University of Cincinnati, College of Nursing

01-2022 -To Present Assistant Dean, Academic Affairs, University of Cincinnati, College of Nursing

Publications

Peer Reviewed Publications

Jessie Carduner; Gary Padak; Jamie Reynolds (2011. ) Exploratory honors students: Academic major and career decision making. .NACADA Journal, , 31 (1 ) ,14 -28

Other Publications

Jamie Heck; Angie Cook (2020. ) Empowering graduate students: Cultivating environments for student success. Academic Advising Today, 43 (3 ) ,

Jamie Heck; Angie Cook (2020. ) Applying practices of diversity, inclusivity, and connectedness to graduate student experiences. .Academic Advising Today, 43 (4 ) ,

Jamie Heck; Kim Bernie; Angie Cook; Katelyn Talbott (2023. ) Ethical decision-making strategies into everyday advising practices. .Academic Advising Today, 46 (4 ) ,

Book Chapter

Angie Cook and Jamie Heck (2022 ) Beneath the surface: Understanding students’ complex stories. Advising is forever: Sharing stories to ignite (or reignite) your advising spirit. (pp. 36 -38).NACADA: The Global Community for Academic Advising

Stephanie Eberle, Jamie Heck, Angie Cook, and Dawn Loyola (2022 ) Graduate student success and socialization. A practitioner’s guide to supporting graduate and professional students .(pp. 94 -121).New York, NY, Routledge

Jamie Heck, Andi Davis, and Angie Fisher (2020 ) Admission requirements: Exception to the rule. Maybe I should…Case studies on ethics for student affairs professionals .(pp. 39 -41).Lanham, Maryland, Lexington Books

Additional Publications

Presentations

Invited Presentations

Jamie Reynolds; Janaki Vijayaraghavan (2014. ) Social Media and Students: #policy #justsayin (Commission Sponsored: Technology in Advising) .NACADA National Conference, Minneapolis, Minnesota. Conference. . Level:National

Jamie Reynolds (2012. ) Don't Give Up on Me: Exploring the Needs and Experiences of Academically Reinstated Students .NACADA National Conference, Nashville, Tennessee. Conference. . Level:National

Jamie Reynolds; Janaki Vijayaraghavan (2012. ) “A Timex Watch in a Digital Age”: Transforming Advising in Distance Education .NACADA National Conference, Nashville, Tennessee. Level:National

Jamie Reynolds; Marisa Vernon; Kristin Losey (2008. ) The Great Generational Divide: When X and Y Are Your Co-Workers .NACADA National Conference, Chicago, Illinois. Conference. . Level:National

Jamie Reynolds; Marisa Vernon; Kristin Losey (2008. ) The Great Generational Divide: When X and Y Are Your Co-Workers .NACADA Regional Conference, Grand Rapids, Michigan. Conference. . Level:Regional

Jamie Reynolds, et al. (2007. ) Career Advising: On Tap for Success .NACADA Regional Conference, Milwaukee, Wisconsin. Conference. . Level:Regional

Jamie Reynolds; Gary Padak; Casey Davids; Jessie Carduner (2006. ) The Process of Selecting a Major: A Study of Exploratory Honors Students .NACADA National Conference, Indianapolis, Indiana. Conference. . Level:National

Jamie Reynolds; Gene Helton (2005. ) A Gamble Worth Taking: Retaining the Adult GED Graduate in Higher Education .NACADA National Conference, Las Vegas, Nevada. Conference. . Level:National

Jamie Reynolds; Shay Little; Jennifer Kulics; LeAnn Starlin-Galea; Erica Eckert (2014. ) Perspectives from the Search Committee .OCPA/OASPA Annual Conference, Worthington, Ohio. Conference. . Level:State

Jamie Reynolds; Shannon McDonald; Jennifer Kulics; LeAnn Starlin-Galea; Erica Eckert (2013. ) Perspectives from the Search Committee .OCPA/OASPA Annual Conference, Worthington, Ohio. Conference. . Level:State

Jamie Reynolds; Janaki Vijayaraghavan (2012. ) “A Timex Watch in a Digital Age”: Transforming Advising in Distance Education .OCPA/OASPA Annual Conference, Worthington, Ohio. Conference. . Level:State

Jamie Heck; Angie Cook (2022. ) When Things Go Awry: Ethical Decision-Making in Advising Administration .NACADA Annual Conference, Portland, Oregon. Conference. . Level:National

Jamie Heck; Shelley Price-Williams (2020. ) Graduate Student Advising and Support: Roles, Responsibilities, and Retention Strategies .NACADA Annual Conference, Virtual (due to COVID-19 pandemic). Conference. . Level:National

Jamie Heck; Angie Cook; Krista Maddox (2020. ) Celebrating Graduate Students, Too: Distilling Environments for Student Success .NACADA Region Conference, Milwaukee, Wisconsin. Conference. . Level:Regional

Jamie Heck; Angie Cook; Krista Maddox (2019. ) Impacting Your Students’ Next Step: Pioneering the Graduate Student Advising Experience .NACADA Annual Conference, Louisville, KY. Conference. . Level:National

Jamie Heck; Shelley Price-Williams; Ian Schonberg; Phillip Scherrayn; Elizabeth Cox Langefeld (2019. ) Graduate Students Need Us, Too”: Best Practices for Advising and Supporting Graduate and Professional Students .NACADA Annual Conference, Louisville, KY. Level:National

Jamie Heck; Bailey Tobias (2019. ) Everything In-Between: Developing a Retention and Communication Plan for Your Graduate Student Population .NACADA Region Conference, Detroit, Michigan. Conference. . Level:Regional

Jamie Heck (2018. ) Graduate Students Deserve Love, Too”: Creating a Purposeful Framework to Support the Overall Graduate Student Experience .NACADA Annual Conference, Phoenix, Arizona. Conference. . Level:National

Jamie Heck; Julie Mccullough; Deborah Gray (2017. ) The Implementation of a Holistic Faculty Training Program to Impact Student Success .NACADA Annual Conference, St. Louis, Missouri. Conference. . Level:National

Jamie Heck; Angie Cook (2024. ) Leaning into the Uncertainty: Embracing Ethical Decision-Making in Theory and Practice .NASPA Annual Conference, Seattle, Washington. Conference. . Level:National

Jamie Heck; Angie Cook (2025. ) Sustaining the Profession by Prioritizing Ethics: Embracing Decision-Making in Theory and Practice .NASPA Annual Conference, New Orleans, Louisiana. Conference. . Level:National

Jamie Heck (2019. ) Get Involved: Discover the Opportunities Available with NACADA .Ohio Academic Advising Association (OHAAA) Annual Conference, Middletown, Ohio. Conference. . Level:State

Jamie Heck; Angie Cook; Krista Maddox (2018. ) Graduate Student Support Services: Building Our New Community in UCAADA .UC Advising Conference, Cincinnati, Ohio. Level:University

Jamie Heck; Tara Warden; Matthew Pickett; Donnie McGovern; Lacey Tomlinson (2019. ) Get Involved: Discover the Opportunities Available with NACADA and Other Allied Organizations .UC Advising Conference, Cincinnati, Ohio. Level:University

Jamie Heck; Angie Cook (2022. ) University of California, Davis, Graduate Studies Team Retreat. Other Institution. . Level:Department

Jamie Heck et al. (2020. ) Preparing Students for Graduate and Professional School .Washington State University Virtual Advising Forum, Other Institution. . Level:University

Honors and Awards

2007 NACADA Scholarship

2008 NACADA Outstanding New Advisor Award

2009 NACADA Research Grant

2020 Recipient of the NACADA Region 5 Crossing Borders Grant

2021 Recipient of the National Academic Advising Association (NACADA) ACD (Advising Community Division) Service Award Type:Recognition

Service

• NACADA: The Global Community for Academic Advising (Region 5 Mentorship Program ) Mentor Type:Service to Professional Associations Level:Regional 2020 -2021

• NACADA: The Global Community for Academic Advising (Region 5 Mentorship Program ) Mentor Type:Service to Professional Associations Level:Regional 2018 -2019

Professional Affiliation

2018 -2024: • UCAADA: University of Cincinnati Academic Advising Graduate & Professional Student Advisors Community, Leadership Team University of Cincinnati,

2024 -To Present: • UCAADA: University of Cincinnati Academic Advising Graduate & Professional Student Advisors Community, Member University of Cincinnati,

2018 -2020: • NACADA: The Global Community for Academic Advising Region 5, Ohio Liaison

2019 -2021: • NACADA: The Global Community for Academic Advising Graduate & Professional Students Advising Community, Advising Community Chair

2021: • NACADA: The Global Community for Academic Advising 2021 Annual Conference Planning Committee, Exhibitors Co-Chair

2021 -2023: • NACADA: The Global Community for Academic Advising, Advising Community Cluster Representative

2024 -2026: • NACADA: The Global Community for Academic Advising, Advising Community Cluster Representative

Other Information

Institute
2008 NACADA Assessment of Academic Advising Institute, San Diego, California, Attendee,

Non-Academic Certificates
GenAI in Action: Impact and Possibilities Certificate, University of South Florida, March 2025, Participant

Inclusive and Ethical Leadership Certificate, University of South Florida Muma College of Business, December 2021, Participant

Diversity, Equity, and Inclusion in the Workplace Certificate, University of South Florida Muma College of Business, May 2021, Participant,

Podcasts
Cronin, C. & Markin, M. (Hosts). (2020, July 6). Supporting graduate students [Audio podcast episode]. In Adventures in Advising. Buzzsprout. https://www.buzzsprout.com/791237/4631438-supporting-graduate-students-adventures-in-advising

Harth, K. (Host). (2020, March 27). Academic advising: Creating a sense of community for online graduate students [Audio podcast episode]. Get online…A Great Plains IDEA podcast. PodBean. https://www.gpidea.org/podcast02,

Contact Information

University of Cincinnati College of Nursing
3110 Vine Street
Cincinnati  Ohio, 45221
Phone: (513) 558-6531
reynoji@uc.edu